COMMUNITY MANAGER

We are looking for a qualified Community manager to join our Arabic Speaker team.

If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.

The main responsibilities Setting and implementing social media and communication campaigns to align with marketing strategies, providing engaging text, image and video content for social media accounts, responding to comments and customer queries in a timely manner.

Responsibilities:

  • Set and implement social media and communication campaigns to align with marketing strategies

  • Provide engaging text, image and video content for social media accounts

  • Respond to comments and customer queries in a timely manner

  • Monitor and report on feedback and online reviews

  • Organize and participate in events to build community and boost brand awareness

  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency

  • Liaise with Development and Sales departments to stay updated on new products and features

  • Build relationships with customers, potential customers, industry professionals and journalists

  • Stay up-to-date with digital technology trends
     

 

Requirement:

  • Excellent Arabic verbal communication skills writing and reading

  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

  • Hands on experience with social media management for brands

  • Ability to interpret website traffic and online customer engagement metrics

  • Knowledge of online marketing and marketing channels

  • Attention to detail and ability to multitask

  • BSc degree in Marketing or relevant field

Personal skills:

  • Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content.

  • You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our GCC and MENA region community.

  • Ultimately, you should be able to act as the face and voice of our brand and manage all community communications

 

Location: Herzliya

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